stop Read this first.

If your system is leaking Water, the first thing you need to do is to identify where the leak comes from (Do not open the unit! Will Void the Warranty) only check the tube connections outside the unit. If you identified the leak then push the tube inside the fitting in order to create a tight sealing. Your system is made with easy to use push-fit connections. Some models have a secure clip on the ends, Remove the clip, tight or push in the tube and connect the secure clip back in place.

Clip Out (Only certain models) & Push and Secure


If you cannot find the leak, close the System Main Supply water valve that is located in the back of the sink next to the cold water connection. There are two standard water valve, identify which one your Avincii system has and close it, then disconnect the system from the electrical outlet and fill the form below, we will help you right away!

Identify/close water supply & Disconnect the electrical outlet



The easiest way to ask for service is to use your Serial Number

You can find your serial number on the Front top left of the equipment, also there is a plaque in the back of the system.

Serial Number (required)

First Name (required)

Last Name






Type of Service

Panel Lights (optional)